Mortgage Payments

We are upgrading our mortgage payment management system to increase member options when making payments. We want to assure you that we are working hard to minimize the impact to you and all our members who trust us with their home loans.

To complete the upgrade, there will be a short period of time when the system will not be available to you. From March 28-29, you will not see your mortgage or be able to make a mortgage payment inside online banking. However, any payments that you have scheduled will process as usual after the upgrade is complete. None of your other TTCU services will be affected. 

Automatic payment within online banking:

If your payment is scheduled for March 28-29, it will be held until the system change is complete. For automatic payments, there’s no need for you to do anything differently.

One-time payment scheduled in online banking:

If you scheduled a payment online before March 28, your payment will post after the system upgrade is complete. 

ACH from another financial institution:

If your ACH payment is scheduled for March 28-29, your payment will post once the system upgrade is complete. There’s no need for you to do anything. However, please note that your payment may leave your account at your other financial institution a few days later than normal. 

In our branches:

During the system downtime of March 28-29, you will not be able to make a mortgage payment in our branches. However, we will be happy to help you either before or after those dates.